First Visit

After arriving at our office, preferably ten minutes prior to your appointment, you will be greeted by our friendly front desk. They will get you oriented and help you complete any necessary paperwork. Please try to complete your paperwork ahead of time, this will help you get the full amount of time with the doctor and it really helps out the other patients by keeping us on time. Also, please be prepared to pay any copay required by your insurance company.

What information should I bring?

Health Insurance

Please verify your insurance benefits before you come in. There are so many changes in healthcare that it is important that you understand your coverage benefits and limitation.  In addition, if your health plan requires a referral or prescription, we must have a copy in our office at the time of your visit, otherwise you will be asked to pay for your visit.  If for some reason your referral does not arrive, you are free to re-schedule your appointment with 72 hours notice.


If you have not seen another provider to open your claim: Please be prepared to fill out a claim form when you arrive at our office, and we will open your claim for you.
If you have already opened your claim:
Bring your claim number, the name of your claim adjustor, name of L&I insurance company to bill, referral from your attending doctor.  Please also bring your health insurance card in case there are issues with your claim.

Motor Vehicle Accident

  • Bring all relevant information with you regarding the accident including:
  • Name of your insurance company & claim number
  • Date of injury
  • Name and phone number of your claim adjustor
  • The address to submit bills to
  • Name of the other driver involved
  • Name of the other drivers insurance company and claim number
  • Name, phone number and address of your attorney (if applicable)

How long will the appointment take?

Plan to spend about one hour for the first appointment, though the specific length varies with each patient.  Please arrive 10-15 minutes before your appointment time, this allows us time to process your paperwork.

Scheduling Appointments?

If for some reason you can not make your scheduled appointment time or will be delayed please call our office as soon as possible. We appreciate at least 72 hours notice to cancel or change appointments. There is a $75 dollar charge if significant time is not allowed to reschedule or cancel.

You may now reorder your Contact Lenses online! Just click here or click on the tab on the menu.

Happy Holidays! 🎄

-SEG Family